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DMG Consulting
6 Crestwood Drive
West Orange, NJ 07052
tel 973.325.2954
fax 973.325.2071

If you have questions, comments or would like more information about the services that DMG Consulting offers, please email info@dmgconsult.com or fill out our online contact form.


DMG in the News
5/8/2013 - DMG Consulting Releases 2013 – 2014 Contact Center Workforce Management Market Report 
3/15/2013 - DMG Consulting Releases 2012 - 2013 Workforce Optimization Product and Market Report

Whitepapers, Executive Briefings, and Benchmark Reports
5/13/2013 - Improve Contact Center Performance with Real-Time Metrics 
3/13/2013 - Workforce Management Doesn’t Have to be So Hard
3/1/2013 - Building the Business Case for a Cloud-Based Contact Center Solution

Featured Publications
5/6/2013 - Multi-Channel: A Must for Today’s Contact Center (ConnectFirst) 
4/10/2013 - Transforming Your Contact Center Into an Essential Corporate Contributor (SupportIndustry.com)
3/1/2013 - Changing the Face of Workforce Optimization (destinationCRM.com)

Self-Service Honor Roll

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