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Our Customers
Our customers include:
J.Jill Group inContact Nexidia Logo
RealNetworks Stride Rite Utopy Logo
NICE Roadway Express CallCopy Logo
Nuance Pillar Data InVision Software
Sun Microsystems HSBC Merced Logo
NEC Global Crossing Bosch Logo
Verint CallMiner Aspect Logo
GMT Avtex Virtual Logger Logo
Cosmocom Magnetic North Emerson Logo
Right Now Technologies SER Microsoft
VPI Logo T-Mobile Logo Subzero Wolf Logo
II Logo Enkata Cisco
Allegiance Ransys Resolve
West Interactive Empirix Pareto Logic
ASC Telrex Confirmit
Mindshare Silverlink Earthlink
West Interactive Avaya Genesys
eLoyalty Convergys Fifth Third Bank
Dell ShoreGroup Calabrio
The Hartford Bell Canada GLG
Boston Apparel KnoahSoft OnviSource
Oaisys CFI Group VoiceSense
Cicero Knowlagent EatonVance
Screen Actors Guild

Visit our Testimonials page to see what people are saying about DMG Consulting.


DMG in the News
5/8/2013 - DMG Consulting Releases 2013 – 2014 Contact Center Workforce Management Market Report 
3/15/2013 - DMG Consulting Releases 2012 - 2013 Workforce Optimization Product and Market Report

Whitepapers, Executive Briefings, and Benchmark Reports
5/13/2013 - Improve Contact Center Performance with Real-Time Metrics 
3/13/2013 - Workforce Management Doesn’t Have to be So Hard
3/1/2013 - Building the Business Case for a Cloud-Based Contact Center Solution

Featured Publications
5/6/2013 - Multi-Channel: A Must for Today’s Contact Center (ConnectFirst) 
4/10/2013 - Transforming Your Contact Center Into an Essential Corporate Contributor (SupportIndustry.com)
3/1/2013 - Changing the Face of Workforce Optimization (destinationCRM.com)

Self-Service Honor Roll

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