DMG Consulting LLC - About Us

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NEW!
Outbound Dialer Market Research Report

NEW!
IVR to the Rescue!
A Benchmarking Study of 2010 Enterprise, Contact Center and IT Priorities and the Critical Role of IVRs in Achieving These Goals

NEW!
Payment Card Industry Data Security Guide for Contact Center Managers

NEW!
Contact Center Unified Communications Market Vendor and Product Guide

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	3/4/2010 - DMG Consulting Releases 2010 Outbound Dialing Market Research Report
	2/10/2010 - Convergys names new CEO, tapping former phone exec (DailyFinance)


	2/25/2010 - 2010 Contact Center Outbound Dialer Product and Market Report
	2/21/2010 - Payment Card Industry Data Security Standards (PCI-DSS) Guide for Contact Center Managers, Sponsored by CallCopy
	1/28/2010 - IVR to the Rescue! A Benchmarking Study of 2010 Enterprise, Contact Center and IT Priorities and the Critical Role of IVRs in Achieving These Goals


	2/15/2010 - Voice Self-Service is Essential for Achieving Top 2010 Enterprise and Contact Center Goals (SupportIndustry.com)
	2/1/2010 - Speaking of Customer Insights (destinationCRM.com)
	1/25/2010 - Contact Center Innovation: What to Expect in 2010 (destinationCRM.com)
	12/15/2009 - Presence Is Accounted For (destinationCRM.com)

DMG Job Opportunity

Junior Industry Analyst (2 openings)

Self-Service Honor Roll

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