Email 

DMG Consulting's award-winning messaging consistently wins our clients new business and market recognition from prospects, analysts and the media. We help you develop and package your message into effective marketing collateral that achieves your communications objectives. Our satisfied clients range from Global 2000 to emerging companies.

Why companies choose DMG Consulting: Our approach is unique-we specialize in integrated marketing strategy and implementation, which ensures consistent, world-class messaging. We ensure that your customers never lose site of your business value proposition.

DMG Consulting has the finest writers, artists and strategists to make your communications vision a reality. Our staff includes proven business and tech marcom specialists who are also expert in global media - a rare combination that ensures we understand your business and how to get the most effective, targeted results with your prospects, media and analysts.

Marketing communications services include:

  • Brochures and solution briefs
    We can create the perfect brochure from conceptualization through finished product, including the art.

    Example: HDS Synchronous

  • Case studies and success stories
    An effective way to communicate your value proposition is with case studies or success stories. We will work with you to successfully communicate how your solutions have produced tangible, transferable results for your customers.

    Example 1: Brewing a better supply chain
    Example 2: Novell's Knowledge Management Culture Improves Customer Satisfaction and Saves Millions

  • Sales sheets
    We can tailor sales sheets to your specific needs - with either a macro or micro look at a featured product or service, and interview your customers, vendors and others to develop your sales-related promotional materials.

    Example: Supercharge Your Sales With HDS Training and Certification Programs

  • E-newsletters
    Whether your goal is to drive traffic to your website, communicate with your customers, partners or prospects, or support your overall marcom plan, DMG Consulting can meet your needs with targeted, high-impact newsletters.

    Example: Compass September

  • Ghosting articles
    As a market leader, you have an exciting story to tell - and we can help you do it successfully with ghosted articles for trade or business publications.

  • White papers and position papers
    There is a lot of Marcom 'noise' out there and it's increasingly challenging to get the attention of busy executives. Fortunately, decision makers read position papers, which - if done right - can make an effective case for your product, service and ROI value proposition. We will craft position papers that successfully educate and market to your customers, influential media, employees, and more.

    Example 1: The Intimate Connection Between Customer Satisfaction and ROI
    Example 2: IT Organization of the Future

  • Books and proposals
    DMG Consulting professionals have edited and produced dozens of business and high-tech books for leading publishers. We offer extensive publishing industry contacts and expertise to help you write and publish the must-read book on your industry.
  • Press collateral
    We can take your PR efforts to the next level with high-impact press releases that yield quantifiable results.
  • Analyst and Press Relations
    Let us leverage our comprehensive press and analyst contacts to manage analyst and press tours that generate the most effective targeted publicity for you. We will develop a clear and concise marketing story and presentation that is compelling for users, investors, analysts and the media.

Give us a call and let's explore how DMG Consulting can exceed your marketing communications needs.

Donna Fluss
Principal
info@dmgconsult.com
phone: 973.325.2954


DMG in the News
9/22/2011 - Integrating Social Media Into The Contact Center (inContact)
9/1/2011 - Suite Evolution Drives Contact Centers (Speech Technology)

Whitepapers, Executive Briefings, and Benchmark Reports
1/5/2012 - The Right Way to Do Contact Center Reporting
11/8/2011 - Thumbs Up! Customer Engagement for a New Generation - A Benchmark Study of the Impact of Social Media on Customer Service

Featured Publications
1/23/2012 - Speech analytics is worth the pain (SearchCRM) 
1/13/2012 - New Rules for Managing Cloud-Based Contact Centers (NewVoiceMedia) 
1/3/2012 - Redefining CRM - Why one size fits all no longer does (destinationCRM.com)
1/3/2012 - Speech Analytics in the Voice of the Customer Era (destinationCRM.com)
12/1/2011 - Using Social Media for Customer Service Is a Strategic Imperative (destinationCRM.com)
11/29/2011 - Customer experience analytics: Separating hype from fact (SearchCRM)
11/24/2011 - Using Social Media for Customer Service – Best Practices for Doing it Right (CustomerThink)
11/14/2011 - The Hosted/Cloud-Based Contact Center Infrastructure Market Hits its Stride (SupportIndustry.com)

Self-Service Honor Roll

Nomination Form
Copyright 2010 DMG Consulting LLC Home  |   Contact  |   Site Map