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Products & Services Overview
DMG Consulting currently offers the following services:

DMG in the News
7/15/2008 - Good Enough for the G-Men (Speech Technology)  
7/10/2008 - Ask The CRM Expert: Questions & Answers - How can a call center offshore outsourcing firm attract new clients? (SearchCRM.com)  

White Papers
6/25/2008 - Best Practices for Transforming Call Centers into Blended Sales/Service Organizations 

Featured Publications
7/1/2008 - Self Service: Are You Doing What is Right for Your Customers? (CRMXchange.com) 
5/15/2008 - Tips for Getting the Best Software Deals (SupportIndustry.com)
5/5/2008 - The ROI of speech analytics for the call center (SearchCRM.com)
5/1/2008 - The Contact Center Identity Crisis - You are who you talk to (destinationCRM.com)

DMG Job Opportunity

Analyst/Consultant

Self-Service Honor Roll

Nomination Form
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