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Pricing Options

Speech Analytics
Description Price Delivery Order
2006 Speech Analytics Market Report $2,500
$2,400
SALE!

North American Outsourcing
Description Price Delivery Order
2006 North American Contact Center Outsourcing Market Report $1,750
$1,650
SALE!

QM Report Options
Description Price Delivery Order
2005 Quality Management/Liability Recording Mid-Year Market Share Update $1,750
$1,650
SALE!

The 2005 Quality Management/Liability Recording Product and Market Report $8,000
$7,900
SALE!

The 2005 Market Leader Report Package: Dictaphone, Envision, etalk, NICE, Verint, and Witness market leadership analysis plus emerging companies Magnetic North and VoiceLog. $3,500
$3,400
SALE!

The 2005 Individual Market Leader and Emerging Company Reports
Any 3 Company Reports

1.
2.
3.

$800
$700
SALE!

Dictaphone 2005 Company and Product Report $299

Envision 2005 Company and Product Report $299

etalk 2005 Company and Product Report $299

NICE 2005 Company and Product Report $299

Verint 2005 Company and Product Report $299

Witness 2005 Company and Product Report $299

Magnetic North 2005 Company and Product Report $299

VoiceLog 2005 Company and Product Report $299



Additional Reports for Sale
Description Price Delivery Order
Guide to Successful Contact Center Offshore Outsourcing $99.00

Learn More

To learn more about DMG Consulting LLC's industry-leading 2005 Quality Management/Liability Recording Product and Market Report and Consulting Services or about other reports that we have for sale, contact Donna Fluss at 973.325.2954 or info@dmgconsult.com.


DMG in the News
2/5/2010 - Verint Acquires Iontas (TMCnet.com)  
2/2/2010 - Big Brother for Hire (Information Management)  

Whitepapers, Executive Briefings, and Benchmark Reports
1/28/2010 - IVR to the Rescue! A Benchmarking Study of 2010 Enterprise, Contact Center and IT Priorities and the Critical Role of IVRs in Achieving These Goals 
11/20/2009 - Verint Contact Center QA Guide: Building a World-Class Quality Assurance Program

Featured Publications
2/1/2010 - Speaking of Customer Insights (destinationCRM.com) 
1/25/2010 - Contact Center Innovation: What to Expect in 2010 (destinationCRM.com) 
12/15/2009 - Presence Is Accounted For (destinationCRM.com)
11/11/2009 - Is Unified Communications the Next “Disruptive” Customer Service Technology? (SupportIndustry.com)

DMG Job Opportunity

Analyst/Consultant

Self-Service Honor Roll

Nomination Form
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