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Pricing Options

Speech Analytics
Description Price Delivery Order
2006 Speech Analytics Market Report $2,500
$2,400
SALE!

North American Outsourcing
Description Price Delivery Order
2006 North American Contact Center Outsourcing Market Report $1,750
$1,650
SALE!

QM Report Options
Description Price Delivery Order
2005 Quality Management/Liability Recording Mid-Year Market Share Update $1,750
$1,650
SALE!

The 2005 Quality Management/Liability Recording Product and Market Report $8,000
$7,900
SALE!

The 2005 Market Leader Report Package: Dictaphone, Envision, etalk, NICE, Verint, and Witness market leadership analysis plus emerging companies Magnetic North and VoiceLog. $3,500
$3,400
SALE!

The 2005 Individual Market Leader and Emerging Company Reports
Any 3 Company Reports

1.
2.
3.

$800
$700
SALE!

Dictaphone 2005 Company and Product Report $299

Envision 2005 Company and Product Report $299

etalk 2005 Company and Product Report $299

NICE 2005 Company and Product Report $299

Verint 2005 Company and Product Report $299

Witness 2005 Company and Product Report $299

Magnetic North 2005 Company and Product Report $299

VoiceLog 2005 Company and Product Report $299



Additional Reports for Sale
Description Price Delivery Order
Guide to Successful Contact Center Offshore Outsourcing $99.00

Learn More

To learn more about DMG Consulting LLC's industry-leading 2005 Quality Management/Liability Recording Product and Market Report and Consulting Services or about other reports that we have for sale, contact Donna Fluss at 973.325.2954 or info@dmgconsult.com.


DMG in the News
3/4/2010 - DMG Consulting Releases 2010 Outbound Dialing Market Research Report 
2/10/2010 - Convergys names new CEO, tapping former phone exec (DailyFinance)  

Whitepapers, Executive Briefings, and Benchmark Reports
2/25/2010 - 2010 Contact Center Outbound Dialer Product and Market Report 
2/21/2010 - Payment Card Industry Data Security Standards (PCI-DSS) Guide for Contact Center Managers, Sponsored by CallCopy 
1/28/2010 - IVR to the Rescue! A Benchmarking Study of 2010 Enterprise, Contact Center and IT Priorities and the Critical Role of IVRs in Achieving These Goals

Featured Publications
2/15/2010 - Voice Self-Service is Essential for Achieving Top 2010 Enterprise and Contact Center Goals (SupportIndustry.com) 
2/1/2010 - Speaking of Customer Insights (destinationCRM.com)
1/25/2010 - Contact Center Innovation: What to Expect in 2010 (destinationCRM.com)
12/15/2009 - Presence Is Accounted For (destinationCRM.com)

DMG Job Opportunity

Junior Industry Analyst (2 openings)

Self-Service Honor Roll

Nomination Form
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