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Call center salary: How to reward agents based on a performance appraisal

Call center salary: How to reward agents based on a performance appraisal

4/23/2007
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Question
Call center salary: How to reward agents based on a performance appraisal

Answer
Call center salary increase guidelines and parameters should be administered in accordance with policies established by your Human Resources department.

That being said, call center salary increases should be based on agent performance and achievement.

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