Archive | Desktop Analytics [Back Office]
The Emergence of Back-Office Workforce Optimization Suites (Whitepaper)
By DMG Consulting on October 30, 2012 in Desktop Analytics [Back Office], Whitepapers, Workforce Management, Workforce Optimization Suites
It’s Time to Get Serious About Back Office Performance
Use desktop analytics in your back office to improve productivity.
Improving Back Offices with Performance Management and Desktop Analytics (Whitepaper)
By DMG Consulting on August 8, 2012 in Desktop Analytics [Back Office], Management [Back Office], Whitepapers
The Missing Links in Back-Office Business Process Management (Whitepaper)
By DMG Consulting on June 22, 2012 in Desktop Analytics [Back Office], Management [Back Office], Whitepapers, Workforce Management
Desktop Analytics: The Key to a Better Back Office (Whitepaper)
By DMG Consulting on October 16, 2011 in Desktop Analytics [Back Office], Desktop Analytics [Contact Center], Whitepapers