Concerto Acquires Aspect, Expanding Role as Market Consolidator
Genesys: Picking up Momentum in a Down Economy?
How Strong is Cisco’s Commitment to the Contact Center Market? How Strong is Cisco’s Commitment to the Contact Center Market? 3/13/2003 By Donna Fluss ICCM Weekly Printer Friendly Format View this document on the publisher’s website. Few in the market question the importance of Internet Protocol (IP) telephony or its prominent position in the future […]
Avaya: Will It Continue To Reign as a Contact Center Leader?
Aspect: Can it emerge stronger from the economic downturn?