Archive | Technology Selection Process
Cloud Contact Center Solutions Continue Upward Trajectory
By DMG Consulting on May 16, 2018 in Cloud-Based Contact Center, DMG in the News, Posts, Technology, Technology Selection Process
Building a Business Case for Cloud-Based Contact Center Solutions (whitepaper)
IT Managers’ Guide to Cloud-Based Contact Center Infrastructure (whitepaper)
By Chris Detmer on October 26, 2017 in Cloud-Based Contact Center, Technology, Technology Selection Process, Whitepapers
What End-Users Want from Their Cloud-Based Contact Center Infrastructure Vendor (whitepaper)
By Harold Fluss on April 4, 2017 in Cloud-Based Contact Center, Contact Center, Technology, Technology Selection Process, Whitepapers