ACD vs. CRM: How to Win the Battle (Whitepaper) By DMG Consulting on June 12, 2014 in Automatic Call Distributors (ACDs), General [Customer Relationship Management], Whitepapers Continue Reading
The Data Integration Challenge: Can Semantic Integration Improve Success (Whitepaper) By DMG Consulting on November 1, 2003 in General [Customer Relationship Management], Whitepapers Continue Reading
The Service Differentiator (Whitepaper) By DMG Consulting on July 1, 2003 in General [Customer Relationship Management], Whitepapers Continue Reading
