What is agentic AI?
What real-world applications of agentic AI are in use in contact centers?
How will agentic AI impact the future of contact centers?
DMG Consulting will answer these questions, identify and critique emerging agentic AI-enabled contact center solutions, and explore the future of this highly innovative AI technology in a special research report. Do you have a market-ready solution (in production) that harnesses agentic AI to autonomously optimize customer interactions, elevate employee efficiency, increase brand loyalty, and drive productivity?
To determine eligibility for inclusion in this special industry report, please complete the form on this page, or send this information via email to Jana Benetti at jana.benetti@dmgconsult.com by July 31, 2025. Please contact Jana with any questions.
Vendors selected for participation will be asked to conduct a 1.5-hour briefing and live product demonstration.