Contact Center: Cloud-Based Security Considerations By DMG Consulting on November 9, 2010 in Cloud-Based Contact Center, Contact Center, Publications, Security Understand the security risks of cloud-based contact centers. Continue Reading
Payment Card Industry Data Security Standards (PCI-DSS) Guide for Contact Center Managers, Sponsored by CallCopy (Whitepaper) By DMG Consulting on February 21, 2010 in PCI, Security, Whitepapers Continue Reading