DMG provides the investor community with primary research, due diligence and market analyses designed to facilitate the decision-making process for investments in public and private technology companies. Our expertise in a range of IT sectors and our track record in helping develop products, strategies and leadership teams make DMG a valuable partner to the investor community. Here are a few of our proven consulting offerings, but if you don’t see what you’re looking for, we’ll create it for you.
Gain comprehensive, detailed insight into the contact center, analytics and back-office IT segments to fully understand market dynamics and opportunities, including market share and pricing.
Merger and Acquisition Analyses
Give investment managers the expert support they need when assessing candidates and deciding which companies to invest in, merge with, and acquire, through detailed market and competitive analyses.
DMG will partner with you to conduct a thorough analysis of companies under consideration for a portfolio investment; you will benefit from our industry relationships and in-depth company, product and management knowledge.
Build models of IT markets and segments in order to project future performance and anticipated results for each competitor in the sector.
Company and Product Reviews
Leverage detailed company and product reviews that result from DMG’s more than 10,000 annual hours of primary, non-pay-for-play research on various contact center, back-office and analytics IT segments.
Arm yourself with the industry’s leading analysts and consultants and their comprehensive analyses of markets, vendors, the competitive landscape, products, opportunities and challenges, as you assess investment opportunities.
DMG Consulting is the leader in contact center and back-office research, analysis and consulting. Our widely respected, vendor-independent, in-depth industry reports provide the most comprehensive analysis of today’s dynamic contact center, analytics and back-office markets. Reports currently available include:
- Call-Tracking Product Report
- Contact Centers in a Post-Pandemic World: A Strategic and Tactical Guide to the Future
- Digital Customer Service Product and Market Report
- Future Contact Center Outlook, 2025 - 2040
- Intelligent Virtual Agent Product and Market Report
- Interaction Analytics Product and Market Report
- Knowledge Management Product and Market Report
- Robotic Process Automation Product and Market Report
If you can’t find what you’re looking for here, or you’re interested in some custom service designed specifically for your needs, contact us or submit a question to our DMG experts.