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I work for an outbound call center that calls people with debt and presents them with the opportunity to refinance. My problem is, as soon as I get the customer on the phone and begin explaining our process, they hang up. What can I do to get them to stay on the line?

I work for an outbound call center that calls people with debt and presents them with the opportunity to refinance. My problem is, as soon as I get the customer on the phone and begin explaining our process, they hang up. What can I do to get them to stay on the line?

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