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What End-Users Want from Their Cloud-Based Contact Center Infrastructure Vendor (whitepaper)

What End-Users Want from Their Cloud-Based Contact Center Infrastructure Vendor (whitepaper)

3/31/2017
By Donna Fluss

Introduction

Key end-user requirements are ease of doing business, highly reliable system performance, contact center expertise, on-going innovation, disaster recovery/business continuity, and a partner committed to their success.

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