Tag Archives | Business Case
Building a Business Case for Cloud-Based Contact Center Solutions (whitepaper)
The 3 Contact Center Applications That Pay for Themselves
By Chris Detmer on October 5, 2017 in Bots, Customer Support Applications, DMG in the News, Intelligent Virtual Agents, Posts, Return on Investment (ROI) [Contact Center], Technology, Trends, Voice Biometrics, Web Based Self Service
12 Questions to Ask Before Starting an At-Home Agent Program
12 Questions to Ask Before Starting an At-Home Agent Program