Millenials

AI Will Change the Service Game, Eventually

May 21, 2020
Artificial Intelligence (AI), Customer Service, Digital Transformation, Millenials, Posts, Technology & Applications, Trends and Challenges

Finding the Right Work-Life Balance is Essential for the Millennial Generation

August 14, 2012
Contact Center, Millenials, Publications, Workforce Management

Changing the Paradigm: Using Workforce Management to Improve Agent Satisfaction

May 1, 2012
Contact Center, Management & Operations, Millenials, Publications, Workforce Management