Tag Archives | contact center investments

Is It Time to Invest in AI, Machine Learning, and Speech Technologies for Your Contact Center?

By Chris Detmer on October 5, 2017 in Bots, Customer Support Applications, DMG in the News, Intelligent Virtual Agents, Posts, Return on Investment (ROI) [Contact Center], Technology, Trends, Voice Biometrics, Web Based Self Service

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Tag Archives | contact center investments

Is It Time to Invest in AI, Machine Learning, and Speech Technologies for Your Contact Center?

Thanks to AI and RPA, the WFO Market Surges

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